Questions & Answers

Discover responses to commonly asked inquiries about our custom blinds and curtains, setup procedures, and professional services.

Product Information

What materials are used in your blinds and curtains?
We utilize superior materials featuring top-grade fabrics, aluminum, and wood elements. All materials are chosen for longevity, visual attractiveness, and functionality. We provide an extensive selection of options to complement your design preferences and practical requirements.
How long does it take to receive custom window treatments?
Custom orders generally require 2-4 weeks from measurement through installation. The precise timeframe depends on the product style, material choice, and present order capacity. We'll supply a detailed timeline throughout your consultation.
Can I see samples before ordering?
Yes, we provide material samples to help you make informed decisions. During your consultation, we'll bring samples to your home so you can see how colors and textures look in your actual lighting conditions.

Installation & Service

Do you provide installation services?
Yes, professional installation is included with all our products. Our experienced installers ensure perfect fit and smooth operation. We handle all aspects of installation, including precise measurements and hardware mounting.
What areas do you serve?
We primarily serve Toronto and surrounding communities in the Greater Toronto Area. Contact us to confirm service availability for your location. We're happy to discuss projects throughout Ontario.
What is your warranty policy?
All our products come with comprehensive warranty coverage. Warranties vary by product type and typically cover manufacturing defects and material issues. We'll provide specific warranty details with your purchase.

Care & Maintenance

How do I clean my blinds or curtains?
Cleaning methods vary by material type. Most blinds can be dusted regularly with a soft cloth or vacuumed with a brush attachment. Curtains may be machine-washable or require professional cleaning depending on fabric. We provide specific care instructions with each product.
Do you offer maintenance or repair services?
Yes, we provide maintenance and repair services for all products we install. Whether you need adjustments, hardware replacement, or general maintenance, our team can help restore your window treatments to optimal condition.
How long do custom window treatments typically last?
With proper care, our custom window treatments can last many years. The lifespan depends on material type, usage, and maintenance. High-quality materials and professional installation contribute to long-lasting performance and appearance.

Pricing & Payment

How much do custom window treatments cost?
Pricing varies based on product type, materials, window size, and customization options. We provide detailed quotes after measuring your windows and discussing your preferences. Contact us for a free consultation and estimate.
What payment methods do you accept?
We accept various payment methods including cash, check, and major credit cards. Payment terms are discussed during the ordering process. A deposit is typically required to begin custom production.
Do you offer financing options?
We're happy to discuss payment arrangements for larger projects. Contact us to learn about available options and find a solution that works for your budget and timeline.

We use cookies to enhance your browsing experience and analyze site traffic. By continuing to use our website, you consent to our use of cookies. Learn more